Our Responsible Gaming Commitment
Our responsible gaming policy sits at the heart of how we operate. Gaming should be entertainment – never a source of financial stress or emotional harm. We work with partner platforms to enforce age limits, support self-exclusion and offer cool-off periods on request.
Strict Age Verification
Users must be 18 years or older. Any user found to be under 18 is removed from our service immediately. Partner platforms also conduct KYC checks before allowing large withdrawals.
Setting Deposit Limits
Set a daily, weekly or monthly deposit limit before you start playing. Most partner platforms support hard caps that cannot be raised within the same period. Our agents can configure limits for you on WhatsApp.
Cool-Off and Self-Exclusion
If you feel you need a break, request a cool-off period of 24 hours, 7 days, 30 days or longer. Self-exclusion permanently disables your account until you reverse the decision with documented support.
Warning Signs of Problem Gambling
- Spending more than you planned to spend.
- Chasing losses with larger and larger stakes.
- Borrowing money to play.
- Hiding play from family or friends.
- Feeling anxious, irritable or restless when not playing.
- Losing interest in work, school or relationships.
If you recognise any of these signs in yourself or someone close, please reach out for support immediately.
Where to Get Help
India does not yet have a dedicated national gambling helpline, but you can reach mental health and addiction professionals through iCall (TISS) at +91-9152987821 or visit The Live Love Laugh Foundation. International support is available from GamCare.
Talk to Us
Message our WhatsApp team any time to pause your account, lower a deposit limit, or request self-exclusion. We take every request seriously and act within minutes.
Reference: GamCare – International gambling support.
Responsible Gaming Policy – FAQs
Quick answers about your responsible gaming policy, deposits, withdrawals and platform access.
How do I set a deposit limit?
Message us on WhatsApp asking to set a daily, weekly or monthly cap. We configure it with the platform within minutes.
Can I self-exclude permanently?
Yes. Permanent self-exclusion is enforced across all partner platforms. Reversing it requires written confirmation after a 30-day cool-off.
What if a friend or family member has a gaming problem?
Encourage them to message us for self-exclusion. You can also flag a concern on their behalf and we will reach out with support resources.
Do you allow play with credit?
No. We only accept your own UPI, bank or wallet deposits. We discourage any borrowing of money to play.
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